Privacy Policy

TheMediQuote Respects Your Privacy

Protecting your privacy is very important to us. Customers like you have trusted us with their insurance needs since 2017, and we take our obligation to safeguard and secure your personal information very seriously. We want you to understand how we protect your privacy and when we collect and use your information.

Information We Obtain From You
Information About Your Transactions
Information From Third Parties
Location Services
Access to and Correction of Personal Information
The Information We Disclose
Confidentiality and Security
Additional Information for Our Internet Users
Additional Information for Usage-Based Insurance Program Users
California Residents

Summary

This summary tells you the basics of our privacy commitment to you—how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

We obtain personal information from you directly, from your transactions with us, and from third parties, such as state motor vehicle departments.
We do not collect personally-identifying information from you when you visit our website or online services unless you affirmatively provide it to us.
We do not allow third parties to collect personally-identifying information from your computer or mobile device when you visit our website or use our online services.
We do not and will not sell your personal information.
Any third parties who perform services for us are required to safeguard any customer information and may only use it regarding performing those services.
We extensively secure and limit access to your information.
We protect information about potential, current, and former policyholders.

The Information We Collect

Non-public personally identifiable information (“Information”) is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

Information We Obtain From You

During the quoting, application, or claims handling processes, you may give us Information such as your:

Name
Address
Phone number
Email address
Car Make, Year, Model
Date of birth
Insurance

If you provided your email address, TheMediQuote may use it to notify you about:

New services
Special offers
To confirm transactions

You can unsubscribe from non-policy related communications by following the instructions at the bottom of any TheMediQuote email you receive. If you are a policyholder, you can log in to your account at TheMediQuote.com, click on “Update Email Preferences,” and choose your communication preferences.

Information About Your Transactions

We may collect Information about your transactions and experiences with us and others, such as your payment history, claims, coverage, and vehicle changes.

Information From Third Parties

We may receive Information about you from consumer reporting agencies, which provide us with:

Motor vehicle reports
Claim reports
Credit information (where permitted by law)

When you ask for a rate quotation, we may obtain credit information if permitted by applicable state law. Our sales and service representatives do not have access to the details of your credit information. Our inquiry will not affect your credit score or credit rating.

Location Services

Your current location is only used if you permit our services to do so. If you allow your location to be obtained using a TheMediQuote app or a browser, we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. TheMediQuote does not automatically track your location.

Access to and Correction of Personal Information

If you are a resident of certain states (e.g., Arizona, California, Connecticut), you have the right to request access to and correction of your personal information collected by us. To do so, simply contact TheMediQuote’s customer service department.

The Information We Disclose

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and claims records. We may disclose your information for the following reasons:

To process and service your policy
To settle claims
With your consent or as directed by you
To persons or organizations necessary to perform transactions you request or authorize

Examples of how we may disclose Information:

Sharing Information with agents, investigators, appraisers, attorneys, and other persons involved in processing your application or servicing your policy.
Providing policy information to adjusters and businesses that will repair your vehicle in the event of a claim.
Sharing Information with financial institutions under joint marketing agreements, as permitted by law.

Confidentiality and Security

We restrict access to your Information to employees who need it to provide products or services to you. We train our employees to safeguard customer information and require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

Additional Information for Our Internet Users

We continuously improve TheMediQuote.com and are interested in how visitors use our website. We may gather data on user navigation to enhance user experience, including:

Browser type
Popular pages

We use cookies to improve your experience on TheMediQuote.com. Cookies are small files stored on your computer, helping personalize your experience. Most browsers allow you to control cookie settings; if you don’t use cookies, certain features of TheMediQuote.com may not be available.

We may also use third-party advertising services to track your interactions without collecting personally identifiable information.

Additional Information for Usage-Based Insurance Program Users

Additional information for policyholders enrolled in our usage-based insurance program is included in the agreement provided upon enrollment in the program.

California Residents

Under the California Consumer Privacy Act (“CCPA”), California residents have the following rights:

Right to Know: Request disclosure of what personal information we collect, use, and may disclose.
Right to Delete: Request deletion of personal information collected or maintained by TheMediQuote.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
Right to Non-Discrimination: Right to be free from discrimination for exercising consumer rights under the CCPA.

To exercise your rights, please contact us at info@themediquote.com Verification processes will require personal identifiers to confirm your identity. You may also designate an authorized agent to make a request on your behalf.

Notice of Collection for California Residents

In the 12-month period prior to the effective date of this Privacy Policy, we have collected the following categories of personal information:

Personal Identifiers: Name, address, email, phone number, social security number, etc.
Driving and Claims History: Information about prior accidents or insurance claims.
Vehicle Information: VIN, vehicle details, and photos.
Financial Identifiers: Bank account numbers, credit card numbers, etc.
Medical Information: Details of injuries sustained in a car accident and health insurance information.
Commercial Information: Payment history, claims, coverage, and vehicle changes.
Internet Activity Information: Browsing history, IP address, and interaction information.
Geolocation Data: Collected through our mobile applications when requested.
Audio, Electronic, Visual Information: Recorded statements, photos, and videos related to accidents.
Professional or Employment-Related Information: Business contact information and employment history.
Applicant and Employee Information: Birth certificates, background data, etc.
Inferences: Preferences and behavior information.

We collect this information for various purposes, including providing insurance quotes and processing claims.

The MediQuote (Owned By Zizye Ltd.)
Email: info@themediquote.com
Website: https://www.themediquote.com

Last Updated: October 01, 2024.